Twinpalms Phuket - Surin Beach

106/46 Moo 3, Surin Beach Road, Surin Beach, Thailand, 83110show map
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Highlights
9
SuperbBased on  153 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Thailand

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Overview

Twinpalms Phuket is a 5-star hotel offering badminton and volleyball for active rest and a wellness centre, a steam room and a sauna for relaxation. Built in 2004, the excellent hotel was renovated in 2006.

Featuring a beachfront location, the hotel puts guests in the middle of Phuket. Such Phuket sights as Abyss Dive Center and Pang Chang Kamala are all within reach.

The hotel is easy access to the sandy beach in Phuket.

Twinpalms Phuket Hotel can be reached in a 25-minute drive from Phuket International airport.

Rooms

There are 97 designer rooms appointed with complimentary Wi-Fi, individual climate control, a mini bar, a private safe and television with satellite channels. The rooms have a stunning view over the lagoon. They are fitted with a small fridge, an electric kettle and coffee/tea makers as well as open bathrooms with a shower, a hairdryer and bath sheets.

Eat & Drink

Residents can have breakfast in the restaurant. A fine selection of seafood dishes is served at the lobby restaurant. Pool bar is available on site. Guests can dine at Oriental Spoon and Surin Bay Inn Restaurant located within a 5-minute walk of the property.

Services

The hotel provides a free car park, currency exchange and an elevator along with conference equipment, computer equipment and a business centre to fit the needs of all guests.

Relax

The beach facilities include a bar, outdoor chaise lounges and umbrellas. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   97.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Halal food
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Board games
  • Children's pool

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Steam bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Mini-fridge
  • Electric kettle

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 4 yearsExtra bedFREEAll children5 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
The Plaza SurinThe Plaza Surin1400 ft
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Oriental SpoonOriental Spoon100 ft106/46 Moo 3, Surin Beach Road
Surin Bay Inn RestaurantSurin Bay Inn Restaurant500 ft106/11 Surin Beacch
Catch Beach ClubCatch Beach Club700 ftSurin Beach Road
Nok and Jo's RestaurantNok and Jo's Restaurant1000 ftSoi Haddsurin 8
TasteTaste1300 ftSurin Beach 3
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Kathu WaterfallKathu Waterfall4.2 mi Kathu, PhuketThailand
Patong BeachPatong Beach5.5 mi Patong, PhuketThailand
Patong Boxing Stadium Patong Boxing Stadium 5.8 mi59 Sai Nam Yen Road Patong Beach
Bangla RoadBangla Road5.9 miSoi Bangla
Paradise beachParadise beach6.0 mi PhuketThailand
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Getting around
Airports
Phuket International (HKT)9.7 mi
Krabi (KBV)49.0 mi
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Reviews
8.6
SuperbBased on  153  reviews
  • 8.2
    Fabulous

    The location is fantastic. With the swimming pool and the beach club, no need to leave the hotel. Food is great.

    The service (staff) is very very poor. Even in low season, when the hotel is almost empty, service is more than slow and you need to ask many times and repeat your orders.

  • 9.6
    Exclusive

    Very good hotel, very friendly staff, excellent breakfast, close to small shops and restaurants, very large rooms, nice loungy beachclub, etc! Don't hesitate, just book and you will see!

  • 9.6
    Exclusive

    If you would like to avoid the crowds of a big resort then this place is absolutely perfect and can truly be described as a boutique hotel. The hotel staff were very kind, helpful and friendly in every way. We took the bigger room and it was really one of the best we had ever stayed in. The pool area was lovely and really nice and quiet. This hotel is perfect for a honeymoon, romantic getaway or just for pure relaxation. By the beach, you had a wide choice of local restaurants and bars without the usual tourist crowds.

    I just wanted to mention that the hotel is not direcly by the beach so you have to cross a street and walk about 150 meters. But it was never an issue for us and in any big resort you would have to walk the same distance.

  • 10.0
    Exclusive

    My husband and I enjoyed our time thoroughly. It is a home away from home and truly a place to relax. The bath gels are a class of their own and after a shower, you feel as if you have actually done a spa treatment. We were impressed by the excellent service and the friendly staff as well as pleasantly surprised by the exceptional quality of the food served at Oriental Spoon. We can't wait to book our next stay at Twinpalms.

  • 8.8
    Superb

    The room with a pool on the roof was excellent and luxurious. Initially I was in the room with the courtyard garden and I would not recommend that as it felt boxy. The pool in the hotel was beautiful and the facilities for the hotel and restaurant on the beach was also great. The spa was very good and the breakfasts and staff were very friendly and helpful.

    The staff were very helpful and friendly however as a solo female traveler some of the staff commented about this which seemed inappropriate. The prices of the massages were not the prices you pay after tax and service charges, that could be more transparent.

  • 9.2
    Superb

    a hotel of great elegance...like the beach..quiet and beautiful...having dinner at Pla (hotel recommended) in surin beach during the sunset was a wonderful experience.

    the price is relatively higher than the hotels of the same level... and the location is far from central and pier though....

  • 10.0
    Exclusive

    Lovely hotel giving a feeling of luxury yet with elegance and style and not lavishness. Stayed there for quite a time,over a week which started during rains season ending so we had few drops.Later on weather improved drastically and we went to Surin beach daily. Hotel itself is a perfect sport for couples seeking romantic hideout,rooms are spacious (ours was upgraded to a spacious studio which I read is a common practice for long time visitors). Anyway.best money I spent on a hotel in a time,everything was just perfect - the place,the food (Oriental Spoon is not cheap but boy they cook well). Tips - if happen to be there on Sunday don't miss the lunch brunch,worth every cent spent.Also get the membership card (red one) and punch it.

    Actually nothing,all was perfect.

  • 9.2
    Superb

    Facilities were excellent and the staff were very helpfull. Nice sized room

  • 9.6
    Exclusive

    Excellent breakfast (especially the freshly-squeezed and blended juices). Beautiful pool. We had the Deluxe Palms room and it was spacious and well-decorated, with a nice, large bathroom. The beach club is truly lovely, though they don't offer the same free perks as other 5 star resorts on Phuket--like refreshing cold towels, water, and fresh fruit.

  • 9.6
    Exclusive

    we liked our room, the pool area, the breakfast, the staff, the beach club and the area of surin beach. we will be back.

    a bit pricey but you get what you pay for and the hotel is first class

  • 8.8
    Superb

    The room was beautiful and spacious. Breakfast was delicious. Pool, gym and libary were nice.

    We would have loved to be able to take a sauna after the gym but was not available, only a steambath in the spa where you had to pay for. You could not really stroll along shop from the hotel, there was no footpath.

  • 10.0
    Exclusive

    Great facilities and well laid out design, easy to access different sections of the property, room was spacious and well appointed. Pool was fantastic!

    Although I didn't arrive at the property until 1am, the front desk staff declined my request for a 5 or 6pm late check out. They did however allow me a late check out at 230pm, which was better than nothing.

  • 9.2
    Superb

    The hotel staff were friendly and extremenly efficient from the moment we checked in. Our room was large with a great balcony, it was very comfortable, stylish and clean. The poolside area was very relaxed and quiet, perhaps not somwhere to take children though. The hotel food from buffet breakfast to dinner was all fantastic and great value for money. Overall we were delighted with the Twinpalms and will definitely be returning.

  • 6.6
    Good

    Room decoration and design, lobby desing, cleanliness

    Hotel procedures wrt payment & check-out were very poor and disturbing. Room rate was charged to my credit card without my approval & signature. They used the credit card information on the "Booked.net reservation approval form" I have presented during check-in. I have booked other hotels in South East Asia via Booked.net and this has never happened.

  • 8.8
    Superb

    great location quiet complex and a fabulous beach. Not a great selection of restaurants to choose from but it was the rainy season so some were closed.

    not a major concern but I thought a better selection for breakfast plus a toaster that worked properly.

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Highlights
9
SuperbBased on  153 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Thailand

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 4 yearsExtra bedFREEAll children5 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Phuket International (HKT)9.7 mi
Krabi (KBV)49.0 mi
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